CustomerService
Questions about deposits, statements or a disputed charge? Our customer service team gets you clear answers, fast.
How our customer service team has your back.
Deposits & funding
Track when your money lands and get help if a deposit looks off.
Statements explained
We walk you through every line of your statement in plain English.
Chargebacks & disputes
Guidance on responding to disputes and the documents you need.
Account changes
Update bank details, business info, locations or owners.
Refunds & voids
Help processing refunds and correcting transactions.
Fraud concerns
Flag suspicious activity and get guidance on next steps.
Reach a real person.
Pick whatever works best for you. Your dedicated account manager is always in the loop.
Customer Service FAQ
Pick a time. We'll call you.
Choose a 30-minute slot and your account manager will walk you through eliminating your transaction fees.
30 minutes, no pressure
A quick chat about how you take payments today.
Talk to a real person
Meet the account manager who'll look after you.
Mon–Fri, 9am–5pm ET
Pick the time that works for your business.
Choose a day
Eastern TimeChoose a time