TechSupport
From card readers to POS software, our tech support team sets things up right and gets you back up and running when something goes wrong.
How our tech support team has your back.
Terminal setup
Your equipment configured and tested before you take your first payment.
Troubleshooting
Connection errors, declined reads or frozen screens, diagnosed and fixed.
POS & software
Help configuring menus, items, taxes, tips and receipts.
Online payments
Getting your website checkout or payment links working properly.
Software updates
Keeping your devices current and secure.
Replacements
If a device fails, we help get a working one in your hands.
Reach a real person.
Pick whatever works best for you. Your dedicated account manager is always in the loop.
Tech Support FAQ
Pick a time. We'll call you.
Choose a 30-minute slot and your account manager will walk you through eliminating your transaction fees.
30 minutes, no pressure
A quick chat about how you take payments today.
Talk to a real person
Meet the account manager who'll look after you.
Mon–Fri, 9am–5pm ET
Pick the time that works for your business.
Choose a day
Eastern TimeChoose a time